Autodesk Answer Day

Autodesk AEC Answer Day - March 8, 2017

From the increasing use of reality capture technologies, to virtual reality and even everyday design documentation, it's an exciting time to be an AEC professional. Over the last year, Autodesk's portfolio of Architecture, Engineering, and Construction technology has grown rather noticeably. From the introduction to Revit Live, tools like BIM 360 Docs and Collaboration for Revit, to the many new features of InfraWorks - there's been a lot to keep up with.

answerday_schedule_mar'17

To help customers like you get your questions answered, Autodesk is hosing an AEC Answer Day tomorrow. From 6:00 am to 6:00 pm Pacific Standard Time, members of Autodesk's AEC product teams will take your questions on the Autodesk Community. Participating in the event is completely free, and there is no limit to the number of questions you ask. Some of the Autodesk team members you'll have access to include:

  • Product Designers
  • QA Analysts
  • Technical Support
  • Customer Service
  • Community Managers

The following AEC-focused forums will participate in the AEC Answer Day:

Learn more about the March 8, 2017 Autodesk Answer Day on the Autodesk Community.

 

Autodesk Screencast

A quick look at the simplest way to share what you know using Autodesk Screencast

If a picture is worth a thousand words, what is a video worth? For me, video has long been an invaluable tool for supporting end-users first as a CAD manager, and today in my role at CADD Microsystems. I find it possible to record in a minute what might take me five minutes to write in an email (an instant value for me). While the value of a video is greater than that of an email both for myself and the recipient, it's not to say video doesn't come without complications.

I remember some of my earliest technical support videos were not very well received by the people I was sending them to. It took me a while to truly realize just how complicated even the simplest AutoCAD procedure could be. As a result, some of my earliest videos neglected to communicate to the viewer some of the things you don't see on the screen. Did I right-click or left-click to access a tool, or was it a Ctrl key combination? Learning to properly address these details on-screen has (IMHO) been among the most difficult barriers to people effectively sharing their knowledge with others.

First introduced as an Autodesk Labs project, Autodesk recently introduced an incredible tool that Autodesk describes as "a simple way to capture and share what you know." After using Autodesk Screencast for the last several months to assist in supporting some of our customers, I'm not sure recording, editing, and sharing a video could be any easier.

Earlier this week I had a customer contact me asking how they could turn on Point Labels in their AutoCAD Civil 3D drawing. The fix was simple, but writing a step-by-step response would have taken longer than it would for me to show the customer how to solve the issue they were experiencing. I enlisted Autodesk Screencast for the job, and recorded the following video I sent to the customer:

There are plenty of tools that allow you to record and share videos, but what makes Autodesk Screencast unique is the metadata it captures as you record a video. In the embedded version of the video above, a panel displays everything I did within AutoCAD Civil 3D during the recording. If you view the same video on the Autodesk Screencast website, an additional timeline is displayed below the video. This timeline captures the precise moment each command is started, every dialog that opens, and more. Using that timeline, viewers can fast-forward (or rewind) to those key moments in your recording, so even if I neglected to mention something in my audio commentary, Autodesk Screencast still captures every step for viewers.

Although you can record anything on your screen, Screencast delivers compiles detailed timelines for Autodesk Fusion 360, AutoCAD, Revit, Inventor, and their verticals. Screencast is a free download from http://screencast.autodesk.com, and with it you can record videos of any length, and share them either publicly or privately at no cost on the Screencast website.

Visit http://screencast.autodesk.com to get started with Autodesk Screencast.

Missing Links

Missing Links of the Autodesk Infrastructure Design Suite

If you haven’t already checked out the new-for-2012 Autodesk Infrastructure Design Suite, stop what you’re doing and call your reseller. The various industry-specific Design Suites introduced this year by Autodesk accomplish a number of things including, but not limited to making the cost prohibitive, multi-product workflow you’ve heard about for years more attainable than ever. Over the last several weeks I’ve progressed from “kicking the tires” to actually taking the new Autodesk Infrastructure Design Suite for a real test drive. While my overall impression of the suite has been positive – I have had to swing at a couple curveballs.